Development of a corporate website with a fully-featured personal account for meter readings’ reporting, payment and generation of utility service receipts
# 2015 - 2018
“Tomsk payments center “ company is a sales agent of “Tomsk water service company (Tomskvodokanal)” LLC, “Utility Service Vehicle Fleet (Spetsavtohozyaystvo)” MUE, “Gazprom Gas Distribution Tomsk (Gazprom Gazoraspredelenie Tomsk)” LLC, “TDSK Grid Company” LLC and “Tomsk Intercom Company” LLC. Main functions of the companies are contracts’ execution, billing and consulting subscribers.
To develop a corporate website with a fully-featured personal account for meter readings’ reporting, payment and generation of utility service receipts. To ensure integration of personal account’s user data with customer's information system.
The first stage involved analysis of the actual website and studying the specifics of the resource. It was necessary to thoroughly specify the tasks the website is to solve, consider all user behavior scenarios and develop the structure. The given activities helped us to form a concept of the future website for its presentation to the client.
After a successful presentation of the concept to the client, the main page is drawn. We managed to make a highly informative page not overloaded with unnecessary details. Signing in, receipt payment, important and relevant news, frequent questions – all these can be easily found in it, without proceeding to an additional menu or without wandering through the pages.
User’s sign up pop up is broken down into several steps.
Important announcements are given in the first block and highlighted graphically
Payment receipt forms are displayed on the main page thus there is no need to search for the form across all the pages
The main news in the list are given in bold
The “Ask a question” block is “cut through”. It can be found on any page.
An authorized user has their own personal account displaying their business accounts, payments and various notifications. On “My business accounts” page, the user can create several business accounts, which will display all necessary information.
We included various “tips” that help to make the work on the website as simple and accessible as possible.
On “My payments” page the user can see payment history of any of their business accounts for a selected period.
“My notifications” page displays notifications and the payments’ status. With the help of the tabs, the user can choose the relevance, and a convenient filter allows selecting the needed account and sort by importance.
For users’ convenience, we have drawn more than 40 versions of screens of the mobile version of the site. Paying bills has become even easier and more accessible.
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